Since the Canadian Anti Spam Law came into effect on July 1, 2014 we have seen three major penalties enforced by the CRTC. These enforcements were not a joke. All three were significant fines against the companies for violating CASL. As we all now know, the CRTC is serious in their efforts to try and reduce spammy electronic communications as well as proper permission management processes.
There were a number of reasons why these companies were fined. Essentially, there are three rules that you must abide by in order to stay on the right side of the law and these companies did not abide by one or all three of these basic rules:
1. Consent has to be obtained and proven; implied or expressed.
2. The sender’s contact information must be provided.
3. An unsubscribe mechanism must be in place and unsubscribes must be processed within 10 days.
To dive into number 1 a little further, […]